Mediation and Arbitration
LCH Resources provides training on the practical methods of resolving workplace disputes. The processes we use are based on both negotiation and mediation. We address issues including the cause of conflict, avoiding negotiation pitfalls, avoiding assumptions, elements of principled negotiation, emotions, mediation to resolve disputes, legalities, and power imbalances.
This program will address to steps involved in taking an inflammatory dispute or situation, and working through the necessary steps of either mediation or negotiation, towards a resolution.
Certified in Negotiation and Mediation - Level 1, and Advanced Alternative Dispute Resolution - Level 2, from the Faculty of Law, University of Windsor.